Frequently Asked Questions

Collapsible content

How do I get my door access card?

Once you enroll online (or via the SNAP app), we will finish setting up your membership as soon as possible. Please view our Staffed Hours

Door Access Card: We will send you a text letting you know when your door access card is ready for you to pick up at your convivence from the white mailbox at our front door. (4425 East Superior Street, Duluth)  

Membership Agreement:
Be sure to check your email for your membership agreement and club waiver forms. A signature is needed on both forms to activate your door access card. (if you used the SNAP fitness app to enroll, this has been completed)  

If you have any questions or would like a tour, please text us at 218-212-5213 or visit us during our staffed hours. We are more than happy to set up an appointment for a time that works for you. 

Can I bring a Guest

SNAP Lakeside Guest Policy

SNAP Fitness Members are allowed to bring 1 guest at a time with prior approval requested via email (Duluth@snapfitenss.com) or text (218-212-5213) at least 24 hours in advance of visit.

Guest must fill out & submit the online Guest Wavier form PRIOR to arrival.

We know it is more fun to workout with a friend. We offer a $20 credit for a friend referral or you can add another member onto your account by using our Add-a-Member Form

A “Unauthorized Guest” is defined as anyone that does not have an ACTIVE SNAP Fitness membership and has not been granted prior approval for visiting. An unauthorized guest who enters the Club is considered trespassing. A member that allows an unauthorized guest entrance into the Club, either in person or by allowing them to use door access card assigned to them, will be charged $20 unauthorized guest fee. This fee will be billed to the primary member’s payment method. SNAP Fitness may immediately terminate any membership with no refund for violation of the guest policy. 

How do I add a member to my account?

Add Additional Members:
If you enrolled in a joint or group membership, use our Add-a-Member form to provide the contact information for the additional members on your account.

What are the Staffed Hours?

Questions? We are happy to help virtually anytime, text us at 218-212-5213 or visit us during Staffed Hours.

Is there a short-term membership option?

We do not offer a day pass option. If you are interested in trying the gym, stop in during staffed hours for a FREE trail.

In town for a visit and want to work out? We offer a short term, 2-week membership for $30. Enroll HERE

How do I pause or cancel my membership?

MEMBERSHIP HOLD:

A membership may be put on hold for up to 3 months per calendar year. Putting membership on hold is not the same as cancelling a membership. A membership on HOLD, is not an active membership; therefore no members on the account may access any SNAP Fitness location. 

Payments will automatically resume at the end of the HOLD period. Memberships on Hold can not be cancelled. A monthly administrative fee may be drafted from the account each month the membership is on hold. A membership on hold may be reactivated at anytime by contacting SNAP Lakeside at 218-212-5213 or duluth@snapfitness.com

->> To request a membership HOLD, please submit our Membership Change Form.

MEMBERSHIP CANCELLATION:

The primary member on the account may request to remove any other member, or cancel the entire membership at anytime. There is a 15 day notice required to stop the payment for the next month's dues. All door access cards associated with the cancelled membership will automatically deactivate on the last date of the final billing period. Accounts on Hold status can not be cancelled until reinstated and a membership change form is submitted for cancellation.

->> To request a membership cancelation, please submit our Membership Change Form.

Have questions? Text us as 218-212-5213 or visit us during staffed hours.

Class Descriptions

Click HERE for a list of class descriptions

How do I update my billing or make a payment?

Update your billing and make a payment method by using the SNAP Fitness member App.

Contact us anytime at 218-212-5213 or visit during our staffed hours.

Do you participate in My Work/Insurance Gym program?

SNAP Fitness Lakeside ONLY participates in Medicare programs for seniors listed HERE.

** SNAP Fitness Lakeside DOES NOT participate in the following 3rd party membership program: Prime, GymPass, Active&Fit, Fitness Your Way, Walton Life Pass, Affinity or Platinum Blue.

What is the Age Requirement for a membership?

Everyone under the age of 18 must have valid Minor Wavier form on file to enter the facility.

Those who are at least 16 years old may be added to a parent's account (as a joint or group membership), and have their own door card to visit the gym on their own. Minors CAN NOT be the primary member on the membership.

Children between the age of 14 and 16 years old may only enter the SNAP Lakeside facility as a guest of their parent or guardian with an active SNAP Membership.

Read all SNAP Lakeside Membership Terms and Policies

Have Questions? Contact us anytime at 218-212-5213 or CLICK HERE for a calendar of our staffed hours. 

Where can I use my SNAP Membership?

Your SNAP Lakeside Door Access Card will provide you access to any of the 2000+ SNAP Fitness locations in the country.

*Note that frequent use of your SNAP membership at another club may result in your membership automatically-transferring to that location. Membership pricing is subject to change.

How Do I Get a Replacement Doorcard?

Lost your door card? Use the DOOR CARD form to request a reaplacement

We will let you know when your door card is ready and it will be available for you to pick up.

What are the Club Policies?

All SNAP Lakeside memberships are month-to-month. Cancel Anytime. We do require a 15-day notice to cancel payment before next billing period.

Please visit SNAP Lakeside Membership Terms and Policies for more details on our guest policy.


Questions? Text us at 218-212-5213 or visit us during 
Staffed Hours.

Club Enhancement Program Details

The club enhancement program provides revenue to allow the club to purchase and maintain our equipment. Please click on the link below for more details.

Club Enhancemnt Program Details

How Does the Free Trial Work?

Wanna check out SNAP Lakeside? Feel free to stop in during staffed hours to talk with our staff, tour the facility and workout for FREE.

Do You Have a Drop-In Option for Classes?

A class pass is $10 and includes any SNAP Fitness class.

Questions?

Visit us during staffed hours or reach out any time and we are happy to help you virtually.
Text us: 218-212-5213
Email: Duluth@snapfitness.com